Contemporary fabric artwork for your home.
Contemporary fabric artwork for your home.
As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these terms and conditions to make sure that they contain all that you want and nothing that you are not happy with.
1.1 These Terms and Conditions will apply to the purchase of the goods by you (also hereinafter referred to as the Customer or you). We are Printed Ink Design with e-mail address email@example.com (also hereinafter referred to as the Supplier or us or we).
1.2 The Terms and Conditions described herein are the terms on which we sell all Goods to you. By ordering any of the Goods you agree to be bound by these Terms and Conditions. You can only purchase the Goods or Services from the Printed Ink Design website if you are eligible to enter into a contract and are at least 18 years old.
2.1 Customer means any party seeking to purchase, or purchasing, any item or article from Printed Ink Design
2.2 Contract means the legally-binding agreement between you and us for the supply of the Goods;
2.3 Delivery Location means the Customer’s premises or other location where the Goods are to be supplied, as set out in the Order;
2.4 Durable Medium means paper or email, or any other medium that allows information to be addressed personally to the recipient, and enables the recipient to store the information in a way accessible for future reference for a period that is long enough for the purposes of the information, and allows the unchanged reproduction of the information stored;
2.5 Goods means the goods, of the number and description as set out in the Order ( and as advertised on the Website) that we supply to the Customer;
2.6 Order means the Customer's order for the Goods from the Supplier as submitted following the step by step process set out on the Website;
2.8 Website means our website www.printedinkdesign.co.uk on which the Goods are advertised.
2.9 Supplier means Printed Ink Design
3.1 The description of the Goods is as set out in the Website, catalogues, brochures or other form of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in the size and colour of the Goods supplied.
3.2 In the case of any Goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.
3.3 The supply of all Goods which appear on the Website is subject to availability.
3.4 We can make changes to the Goods which are necessary to comply with any applicable legal or safety requirement. We will notify you of these changes if necessary.
4.) Personal information
4.2 We may contact you by using e-mail or other electronic communication methods and by pre-paid post. The acceptance of these arrangements by the Customer is part of the Contract and is deemed to be agreed by the Customer..
5.) Basis of Sale
5.1 The description of the Goods in our website does not constitute a contractual offer to sell the Goods. When an Order has been submitted on the Website, we can reject it for any reason, although we will make reasonable attempt to inform you of the reason in a timely manner.
5.2 The Order process is set out on the Website. The process allows you to check and amend any errors before submitting the Order. It is your responsibility to check that you have used the ordering process correctly.
5.3 A Contract will be formed for the sale of Goods ordered only when you receive an email from us confirming the Order (Order Confirmation). You must ensure that the Order Confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the Order placed by you. By placing an Order you agree to us providing confirmation of the Contract by means of an email (the Order Confirmation). You will receive the Order Confirmation within a reasonable time after making the Contract, but in any event not later than the delivery of any Goods supplied under the Contract.
5.4 Any quotation is valid for a maximum period of 2 days from it’s issue date, unless we expressly withdraw it at an earlier time.
5.5 No variation of the Contract, whether regarding description of the Goods, Costs, Fees, or other information associated with the Contract, can be made after it has been entered into unless the variation is agreed by the Customer and the Supplier in writing.
6.) Price and Payment
6.1 The price of the Goods, and any additional delivery (or other) charges, is that set out on the Website at the date of the Order or such other price as we may agree in writing.
6.2 Prices and charges include VAT at the rate applicable at the time of the Order.
6.3 You must make payment for the Goods by submitting your credit or debit card details with your Order such that payment can be taken by us prior to dispatch of the Goods.
7.1 We will deliver the Goods, to the Delivery Location within the agreed period or, failing any agreement, without undue delay and, in any event, not more than 30 days after the day on which the Contract is entered into (subject to ongoing availability of delivery services by the selected postal or courier organisation).
7.2 Regardless of events within, or beyond, our control, if we do not deliver the Goods within the agreed time period, you can (in addition to any other remedies) treat the Contract at an end if either;
a. we have refused to deliver the Goods, or if delivery on time is essential taking into account all the relevant circumstances at the time the Contract was made, or you have informed us in writing before the Contract was made that delivery on time was essential;
b. after we have failed to deliver on time, you have specified in writing a later period which is appropriate to the circumstances and we have not delivered within that period.
7.3 If the Contract is at an end, subject to termination due to non delivery by us, we will return all payments made under the Contract.
7.4 We will refund the cost of any damaged or faulty goods sold to you under the terms of this contract, within 14 days of purchase. This is subject to you returning them to us in the condition you received them. We will not cover the return delivery cost.
7.5 We do not generally deliver to addresses outside England and Wales, Scotland, Northern Ireland, the Isle of Man and Channels Islands. If, however, we accept an Order for delivery outside that area, any import duties or other applicable taxes must be paid by you.
7.6 As of the Contract you agree we may deliver the Goods in instalments if we suffer a shortage of stock or other genuine and fair reason, subject, where applicable, to the above provisions.
7.7 The Goods will become your responsibility from the time of delivery at the Delivery Location, or Customer collection. You must, if reasonably practicable, examine the Goods before accepting them.
8.) Risk and Title
8.1 Risk of damage to, or loss of, any Goods will pass to you when the Goods have been delivered to the Delivery Location.
8.2 You do not own the Goods until we have received payment in full.
9.) Withdrawal, Returns and Cancellation
9.1 You can withdraw the Order by informing us before the Contract is made, if you simply wish to change your mind and without giving us a reason, and without incurring any liability.
9.2 This is a distance contract (as defined below) which has the cancellation rights (Cancellation Rights) set out below. These Cancellation Rights, however, do not apply, to a contract for the following goods (with no others) in the following circumstances, either:
a. goods that are made to your specifications or are clearly personalised;
b. goods which are liable to deteriorate or expire rapidly.
9.3 In addition, the Cancellation Rights for a Contract cease to be available (in the case of any sales contract), if the goods become damaged, or mixed inseparably (according to their nature), with other items after delivery.
Right to cancel
9.4 Subject to the provisions stated in these Terms and Conditions, you may cancel the Contract within 14 days without giving any reason.
9.5 The cancellation period will expire after 14 days from the day of delivery to the Delivery Location. In a contract for the supply of goods over time the right to cancel will be 14 days after the first delivery to the Delivery Location.
9.6 To exercise the right to cancel, you must inform us of your decision to cancel the Contract by a clear written statement to the Supplier setting out your decision (e.g a letter sent by post or email). You can use the attached model cancellation form, but it is not obligatory. In any event, you must be able to show clear written evidence of when the cancellation was made.
9.7 You can also electronically fill in and submit the model cancellation form on our website www.printedinkdesign.co.uk. If you use this option, we will communicate to you an acknowledgement of receipt of such a cancellation in a Durable Medium (e.g by email).
9.8 To meet the cancellation deadline, it is sufficient for you to send your written communication concerning your exercise of the right to cancel before the cancellation period has expired.
Effects of Cancellation in the Cancellation Period
9.9 Except as set out below, if you cancel the Contract in writing before the end of the Cancellation Period, we will reimburse to you all payments received from you (except for the supplementary costs arising if you selected a type of delivery other than the least expensive type of standard delivery offered by us).
Deduction for Goods Supplied
9.10 We may make a deduction (from the reimbursement) for loss in value of any Goods supplied, if the loss is the result of unnecessary handling by you (ie handling the Goods beyond what is necessary to establish the nature, characteristics and functioning of the Goods: e.g it goes beyond the sort of handling that might be reasonably allowed in a shop). Any damaged Goods cannot be refunded.
Timing of Reimbursement
9.11 We will make the reimbursement using the same means of payment as you used for the initial transaction.
9.12 If you have received Goods in connection with the Contract which you have cancelled, you must send back the Goods or hand them over to us without delay and in any event not later than 14 days from the day on which you communicate to us your cancellation of this Contract. The deadline is met if we receive the returned Goods before the expiry of the 14 days period.
The Customer must bear the cost of returning the Goods.
9.13 For the purposes of these Cancellation Rights, these words have the following meanings:
a. distance contract means a contract concluded between a trader and a customer under an organised distance sales or service-provision scheme without the simultaneous physical presence of the trader and the consumer, with the use of one or more means of the stipulated distance communication up to and including the time at which the contract is concluded;
b. sales contract means a contract under which the Supplier (‘’trader’’) transfers or agrees to transfer the ownership of goods to a Customer and the Customer pays or agrees to pay the price, including any contract that has both goods and services as its object.
10.1 We have a legal duty to supply the Goods in conformity with the Contract, and will not have conformed if it does not meet the following obligations.
10.2 Upon delivery, the Goods will:
a. be of adequate quality;
b. be reasonably fit for any reasonable purpose for which you buy the Goods.
c. conform to the website description.
10.3 It is not a failure to conform if the failure has its origin in your materials, dimensions, or other specification information provided by you.
11.) Circumstances Beyond the Control of Either Contract Party
11.1 In the event of any failure to perform in accordance with the Contract by either Contract party (Supplier or Customer) because of something beyond its reasonable control:
a. the failing party will advise the other party as soon as reasonably practicable;
b. the failing party's obligations will be suspended so far as is reasonable, provided that the failing party acts reasonably, and the party will not be liable for any failure which it could not reasonably avoid, but this will not affect the Customer's above rights relating to delivery and any right to cancel, below.
12.1 We respect your privacy and we comply with the General Data Protection Regulation with regard to your personal information.
13.) Excluding liability
13.1 The Supplier does not exclude statutory liabilities.
Subject to this, the Supplier is not liable for
(i) loss which was not reasonably foreseeable to either party at the time when the Contract was made,
(ii) loss (eg loss of profit) to the Customer's business, trade, craft, or profession which would not be suffered by a Consumer - because the Supplier believes the Customer is not buying the Goods wholly or mainly for business, trade, craft or professional purposes.
14.) Governing Law, Jurisdiction and Complaints
14.1 The Contract (including any non-contractual matters) is governed by the law of England and Wales, irrespective of the Delivery Location or location of the Customer.
14.2 Disputes can be submitted to the jurisdiction of the courts of England and Wales
14.3 We try to avoid any dispute, so we deal with complaints in the following way:
If a dispute occurs customers should contact us to find a solution. We will aim to respond with an appropriate solution within 5 working days.
Last Modified : 27/08/2020
Model Cancellation Form
To : Printed Ink Design
Email address: firstname.lastname@example.org
I/We[*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*] [for the supply of the following service [*], Ordered on [*]/received on [*]______________________(date received)
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper)
[*] Delete as appropriate.